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Oliver Buchannon
Nicole Epps

Healthcare ops leader helping teams use AI to reclaim time, reduce burnout, and run smarter.

Twelve Tabs Open. Most of Them Are Just a Lookup.

Jul 26, 2026

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4 min read

Twelve Tabs Open. Most of Them Are Just a Lookup.

Issue No. 7 | The Empowered Operator

Nicole Epps
Nicole Epps
The Report Used to Take a Week. Now It Takes a Conversation.

Jul 19, 2026

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4 min read

The Report Used to Take a Week. Now It Takes a Conversation.

Issue No. 6 | The Empowered Operator

Nicole Epps
Nicole Epps
An IT Ticket Takes Six Weeks. This Took Forty Minutes.

Jul 12, 2026

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4 min read

An IT Ticket Takes Six Weeks. This Took Forty Minutes.

Issue No. 5 | The Empowered Operator

Nicole Epps
Nicole Epps
How to Make the Case for an AI Tool When Your Org Is Still Figuring Out Governance

Jul 7, 2026

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8 min read

How to Make the Case for an AI Tool When Your Org Is Still Figuring Out Governance

Issue No. 4 | The Empowered Operator

Nicole Epps
Nicole Epps
The Unglamorous AI Wins: Why the Least Exciting Use Cases Deliver the Most ROI

Jun 28, 2026

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5 min read

The Unglamorous AI Wins: Why the Least Exciting Use Cases Deliver the Most ROI

Issue No. 3 | The Empowered Operator

Nicole Epps
Nicole Epps
Connected Systems: The Real Infrastructure Bet of 2026

Jun 11, 2026

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5 min read

Connected Systems: The Real Infrastructure Bet of 2026

Issue No. 2 | The Empowered Operator

Nicole Epps
Nicole Epps

Healthcare Operations

+1

How Claude Is Helping Healthcare Operations Managers Finally Win the Battle Against Burnout

Jun 4, 2026

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8 min read

How Claude Is Helping Healthcare Operations Managers Finally Win the Battle Against Burnout

Issue No. 1 | The Empowered Operator

Nicole Epps
Nicole Epps

The Empowered Operator

15 free AI prompts for healthcare operations leaders, plus a weekly newsletter on building AI-ready operations.

© 2026 The Empowered Operator.
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